2018 Educational Programming

Along with the latest developments on critical industry-related issues like DIR fees, CPESN®, GER, and specialty medications, the NCPA 2018 Annual Convention offers extraordinary learning opportunities for you and your team.


This October, get exclusive access to 30+ hours of education covering all of the dimensions of your pharmacy business. Plus, attendees can meet with hundreds of vendors with the products, services, and technologies to help you thrive as a business owner, pharmacist, technician, or student. Enjoy countless opportunities to network with your peers and discover innovative solutions and business ideas to implement as soon as you get home.


View the schedule below.

Saturday, October 6 – View Agenda Details

7:45-9:15 a.m.

Nine Ways Community Pharmacies Have Profitably Implemented Enhanced Care Services

Drug Supply Chain Security Act: What You Need to Know to Comply with the Law

Mental Health First-Aid: More Valuable than CPR?

9:30-11:00 a.m.

Finding Synergies Between Clinic-based and Community Pharmacists Sponsored by Merck

Tax Strategies for a New Tax Environment

Digital Tools You Need Today and What’s Coming Tomorrow

12:30-2:00 p.m.

The Secret of Pain Point Marketing Sponsored by Merck

Contracting with Third Party Payers: What You Never Knew You Didn’t Know

Elevate Your Profits with Cash-Based Appointments

2:15-3:45 p.m.

How You Can Let Go to Grow: Staff Roles in a Changing Market Sponsored by Merck

Mastering Your Message: Marketing to Get New Business

Audits: How to Protect Your Bottom Line

4:00-5:30 p.m.

Communicating This Way Can Improve Your Star Ratings Sponsored by Merck

Patient Care and Profits in Nutrition Depletion and Vitamin Supplementation

Sunday, October 7 – View Agenda Details

7:45-9:15 a.m.

Medical Billing: Uncovering Blind Spots and Adding Revenue

Wound Care: First Aid for Revenue

Cultivating Culture: How to Instill Your Values in Your Pharmacy Team

LTC Payments in a Changing Landscape

9:30-11:30 a.m.

Opening General Session


Innovation in Community Practice Poster Session

2:30-3 p.m.

Colleagues in Consultation

4:00-4:30 p.m.

Monday, October 8 – View Agenda Details

7:30-9:15 a.m.

Breakfast Symposium: Personalized Medication Delivery that Plan Sponsors Value

7:45-9:15 a.m.

All About Your Business: Front-End Marketplace Opportunities

Personalized Medication Delivery that Plan Sponsors Value

9:30-11 a.m.

Second General Session

2:30-3:00 p.m.

4:15-5:45 p.m.

Tuesday, October 9 – View Agenda Details

8:00 – 10:00 a.m.

NCPA House of Delegates

10-11:30 a.m.

Convenience Packaging: How to market your service

1:30-2:00 p.m.

2:30-4 p.m.

How to Tell Your Story (and Get Your Story Told)

3:15-4:00 p.m.